Delivery
Delivery
We ship to France and 29 countries in Europe. Here is exactly what you pay and when you will receive your order.
Rates and delivery times
| Destination | Rate | Timeframe |
|---|---|---|
| France | €4.90 | 2 to 4 business days |
| Europe | €9.90 | 3 to 7 business days |
Free delivery from €80
On orders of €80 or more, delivery is free, both in France and Europe. The threshold is based on your basket total after any discounts are applied.
Countries served
France, and in the European zone: Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Norway, Netherlands, Poland, Portugal, Czech Republic, Romania, United Kingdom, Slovakia, Slovenia, Sweden, and Switzerland.
Preparing your order
The delivery times indicated above start from the time of shipment, not the time of order. Please allow 1 to 2 business days for preparation before handover to the carrier.
A customized jersey requires a little more time: the personalization is done after your order is placed, which generally adds 1 to 3 business days to the preparation time.
Tracking
As soon as your order ships, you will receive an email with your tracking number. You can also track your package from our tracking page.
Customs and taxes outside the European Union
For deliveries to Switzerland, Norway, and the United Kingdom, customs duties or import taxes may apply upon entry into the country. These amounts are set by local authorities, are not collected by us, and remain the responsibility of the recipient.
Package not received or delayed
If your package has not arrived past the announced timeframe, write to us at hello@myfootify.com with your order number. We will open an inquiry with the carrier and keep you informed.
An incomplete or incorrect address entered at checkout may result in the package being returned to the sender: please check it before confirming.
Changing your address
An order can be modified as long as it has not been shipped. Contact us as soon as possible—once it has been handed over to the carrier, we can no longer intervene.
